Basics

When actions and beliefs pull apart

Explore the discomfort that can arise from relevant inconsistency and some possible ways people respond.

A recycling-belief card and a mixed-waste action card meet at a tension symbol, then branch into a revised-action plan and an explanation note.
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The picture in words

Inconsistency
An action conflicts with a relevant belief.
Discomfort
The conflict can feel uncomfortable.
Response
A person may change behavior or reinterpret the situation.

Reading the illustration

Compare the belief card with the action card, then follow the possible responses. A meaningful inconsistency can prompt a change in action or interpretation.

Try a question

What responses could follow noticing a gap between a recycling belief and a recent action?

Show the explanation

The person might change a future action or explain the exception in a different way. Dissonance concerns a psychologically meaningful inconsistency.

Read the sources

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